Remote Real Estate Loan Closing Specialist

SouthState Bank, N.A.; Winter Haven (FL); Hybrid; USD 43,000 - 69,000; Full time

Job summary

SouthState Bank, N.A. seeks a Consumer Loan Closing Support Specialist to ensure accurate, compliant processing in consumer real estate closings. You’ll coordinate with lenders, underwriters, processors, and closers to deliver a smooth borrower experience from approval to funding.

Candidates may be located anywhere within our footprint. The role supports remote or hybrid work arrangements and requires strong communication, time management, and problem-solving abilities.

Qualifications

• High School Diploma required; college degree in related field preferred.
• Experience with consumer real estate loans and loan documentation is preferred.
• Proficiency with Microsoft Word, Excel, Adobe and Outlook is a plus.

Responsibilities

• Build rapport and elicit details from lenders and customers.
• Provide exceptional internal customer service to support borrower experience.
• Multitask in a fast-paced environment with accuracy.
• Respond to requests within established SLAs on various loan closing topics.
• Document identifying information and maintain clear records.
• Prioritize, schedule, and escalate requests as needed.

Skills

Time management

Communication

Customer service

Independence

Teamwork

Problem solving

Adaptability

Education

High School Diploma

College degree preferred

Tools

Microsoft Word

Microsoft Excel

Adobe

Outlook

NewGen

Job description

SouthState Bank, N.A. seeks a Consumer Loan Closing Support Specialist to ensure accurate, compliant processing in consumer real estate closings. You’ll coordinate with lenders, underwriters, processors, and closers to deliver a smooth borrower experience from approval to funding.

Candidates may be located anywhere within our footprint. The role supports remote or hybrid work arrangements and requires strong communication, time management, and problem-solving abilities.