Remote-Ready Robotics Field Service Technician

Formic; Killeen (TX); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Equity in Formic

Commission structure

Healthcare coverage

FSA/DCFSA

401(k)

Home office stipend

Cell phone reimbursement

Paid time off

Job summary

Formic is seeking a Robotics Field Service Technician to join its Fleet Operations Team in the United States. You will perform preventive maintenance on robotic manufacturing cells, carry out directed repairs, and provide on-site technical support within customer facilities.

This hands-on role requires strict adherence to safety procedures, clear documentation, and the ability to travel up to 80% locally with occasional overnight stays.

Qualifications

• 2+ years of hands‑on field service experience supporting robotic or industrial automation systems.
• Solid troubleshooting skills across electrical, mechanical, PLC, or robotic control systems.
• Ability to read electrical schematics, wiring diagrams, and pneumatic drawings.
• Experience using CMMS platforms to track and report maintenance activity.
• Comfortable with local travel up to 80% and overnight travel up to 50%.
• Clear written and verbal communicator capable of producing structured service documentation.
• Demonstrated commitment to safety and disciplined, checklist‑driven field execution.
• Ability to follow detailed work instructions and reliably complete directed tasks with minimal oversight.

Responsibilities

• Execute scheduled preventive maintenance on robotic manufacturing cells following established checklists and procedures.
• Perform directed corrective maintenance and repairs as assigned by engineering, dispatch, or senior technicians.
• Respond to on-site service calls, follow structured troubleshooting steps, and escalate complex or unresolved issues to engineering.
• Provide hands‑on technical support to customer operators and maintenance teams.
• Log service activity, asset updates, and spare part requirements in CMMS.
• Follow assigned field schedules and coordinate day‑to‑day logistics with customers and internal stakeholders.
• Monitor system performance using Formic dashboards and fleet tools, and report anomalies to engineering.
• Document service work and follow‑up actions with clarity and precision.
• Flag recurring issues or failure patterns to engineering for further investigation.
• Build professional, trusted relationships with plant managers and site personnel.
• Operate with strict adherence to safety standards, including LOTO and industrial compliance.
• Support RCA sessions, audits, and continuous improvement initiatives as directed.
• Continuously build technical skills across robotics, controls, networking, and industrial systems.

Skills

Field service

Troubleshooting

Safety

Communication

Tools

CMMS

Job description

Formic is seeking a Robotics Field Service Technician to join its Fleet Operations Team in the United States. You will perform preventive maintenance on robotic manufacturing cells, carry out directed repairs, and provide on-site technical support within customer facilities.

This hands-on role requires strict adherence to safety procedures, clear documentation, and the ability to travel up to 80% locally with occasional overnight stays.