Remote-Ready Customer Experience Banker

0101 The Huntington National Bank; Woodway (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit products and other banking services.

Responsibilities include accurately processing transactions, balancing daily cash, and delivering exemplary service while adhering to bank policies. This role emphasizes proactive outreach, relationship building, and teamwork.

Qualifications

• High School Diploma or GED; 1+ year of customer service or related role, or a Bachelor's degree.
• Excellent customer service and communication skills.
• Ability to learn banking products and services.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies and procedures.
• Demonstrate sales, customer service, relationship-management, banking, communication and presentation skills.
• Assist with day-to-day transactions and balancing.

Skills

Customer service

Cash handling

Sales skills

Technology literacy

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit products and other banking services.

Responsibilities include accurately processing transactions, balancing daily cash, and delivering exemplary service while adhering to bank policies. This role emphasizes proactive outreach, relationship building, and teamwork.