Remote Financial Concierge: Customer Experience Banker

0101 The Huntington National Bank; Sewickley (Allegheny County); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposit and other banking products, and processing transactions with accuracy and care.

The role emphasizes proactive sales, referral sourcing, and strong customer service while adhering to bank policies and security procedures.

Qualifications

• High School Diploma or GED and at least 1 year of customer service or military service in an administrative role or similar.
• Preferred: 1+ year in customer service in banking, financial services, or goal-driven retail sales.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through sales processes and referrals.
• Educate and refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales experience

Cash handling

Banking products knowledge

Education

High School Diploma or GED

Tools

Online banking systems

Job description

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposit and other banking products, and processing transactions with accuracy and care.

The role emphasizes proactive sales, referral sourcing, and strong customer service while adhering to bank policies and security procedures.