Remote-Ready Condition Management Coordinator

Cottingham & Butler; United States; Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Flex Spending or HSA

401(k) with company match

PTO/ Paid Holidays

Disability (short/long-term)

Job summary

Cottingham and Butler’s Health and Wellness division is hiring an entry-level Condition Management Account Coordinator in Dubuque, IA. You will answer inbound calls and outbound outreach to program participants, with full training provided.

The company emphasizes participant first, open communication, and team collaboration. The role supports health program participants in a fast-paced environment, handling inquiries, documentation, and messaging while benefiting from robust day-one benefits and

Qualifications

• Customer service experience is valued.
• Willingness to be trained; no prior experience required.
• Strong written and verbal communication skills.

Responsibilities

• Answer participants inquiries
• Assist participants via email and online messaging
• Accurately document participant communications

Skills

Verbal communication

Written communication

Job description

Cottingham and Butler’s Health and Wellness division is hiring an entry-level Condition Management Account Coordinator in Dubuque, IA. You will answer inbound calls and outbound outreach to program participants, with full training provided.

The company emphasizes participant first, open communication, and team collaboration. The role supports health program participants in a fast-paced environment, handling inquiries, documentation, and messaging while benefiting from robust day-one benefits and