Condition Management Coordinator — Start Day 1 Benefits

Cottingham & Butler; Dubuque (IA); Remote; USD 30,000 - 42,000; Full time

Benefits offered by this job

Most Benefits start Day 1

Flex Spending/HSA

401(k) with company match

Profit-Sharing/Defined Contribution (1

PTO/Paid Holidays

Company-paid ST and LT Disability

Maternity Leave/Parental Leave

Job summary

Cottingham and Butler's Health and Wellness division in Dubuque, IA is hiring for a Condition Management Account Coordinator. You will answer inbound calls from participants and conduct outbound calls to those enrolled in the program, with training provided.

No prior healthcare experience required; we value strong customer service and teamwork as you support participants and help manage communications, documentation, and program activities on a fast-paced team.

Qualifications

• Detail oriented.
• Strong customer service skills.
• Experience in medical setting or health insurance background is a plus.
• Ability to document communications accurately.

Responsibilities

• Answer participants inquiries
• Assist participants via email and online messaging
• Accurately document participant communications

Skills

Detail oriented

Strong customer service

Teamwork

Job description

Cottingham and Butler's Health and Wellness division in Dubuque, IA is hiring for a Condition Management Account Coordinator. You will answer inbound calls from participants and conduct outbound calls to those enrolled in the program, with training provided.

No prior healthcare experience required; we value strong customer service and teamwork as you support participants and help manage communications, documentation, and program activities on a fast-paced team.