Condition Management Coordinator Entry Level Customer Care

Cottingham & Butler; Davenport (IA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flex Spending or HSA

401(k) with company match

Profit-Sharing/Defined Contribution (1-year waiting period)

PTO/Paid Holidays

Company-paid ST and LT Disability

Maternity Leave/Parental Leave

Most Benefits start Day 1

Job summary

Cottingham & Butler is hiring for a Condition Management Account Coordinator in Davenport, Iowa. In this role, you will handle inbound and outbound calls with participants enrolled in the Condition Management Program. No experience is necessary as training is provided. Strong customer service skills and attention to detail are essential for success.

You will help participants with their inquiries and accurately document communications. Our company values team input and fosters an open-door culture.

Qualifications

• Strong customer service skills that can perform well individually and in a team environment.

Responsibilities

• Answer participants inquiries.
• Assist participants via email and online messaging.
• Accurately document participant communications.

Skills

Customer service skills

Detail oriented

Job description

Cottingham & Butler is hiring for a Condition Management Account Coordinator in Davenport, Iowa. In this role, you will handle inbound and outbound calls with participants enrolled in the Condition Management Program. No experience is necessary as training is provided. Strong customer service skills and attention to detail are essential for success.

You will help participants with their inquiries and accurately document communications. Our company values team input and fosters an open-door culture.