Condition Management Coordinator (Remote/Onsite)

Cottingham & Butler; Iowa City (IA); Hybrid; USD 34,000 - 52,000; Full time

Benefits offered by this job

Most Benefits start Day 1

Flex Spending or HSA

401(k) with company match

Profit-Sharing/ Defined Contribution (

PTO/ Paid Holidays

Company-paid ST and LT Disability

Maternity Leave/ Parental Leave

Job summary

Cottingham & Butler’s Health and Wellness division seeks a motivated individual for the Condition Management Account Coordinator role. You will handle inbound calls from participants and make outbound calls for those enrolled in the program, with training provided even if you have no prior experience.

The position emphasizes strong customer service in a team environment, with opportunities to work onsite in Dubuque, IA, and to consider remote applications.

Qualifications

• No prior experience required; training provided.
• Customer service skills preferred in medical setting.
• Ability to document communications accurately.

Responsibilities

• Answer participants inquiries
• Assist participants via email and online messaging
• Accurately document participant communications

Skills

Detail oriented

Job description

Cottingham & Butler’s Health and Wellness division seeks a motivated individual for the Condition Management Account Coordinator role. You will handle inbound calls from participants and make outbound calls for those enrolled in the program, with training provided even if you have no prior experience.

The position emphasizes strong customer service in a team environment, with opportunities to work onsite in Dubuque, IA, and to consider remote applications.