Remote-Ready Account Coordinator: Sales Support & Analytics

US Foods; Corona (CA); Hybrid; USD 26,000 - 41,000; Full time

Benefits offered by this job

Overtime compensation

Health insurance

401(k) plan

Paid time off

Job summary

US Foods is seeking an Account Coordinator to support Account Executives with transactional and sales analytics. The role blends remote work with occasional onsite presence at West Region distribution centers, approximately monthly for training.

Typical hours are Monday–Friday, 7 AM to 4 PM PST, with duties spanning daily operations, sales support, reporting, and customer engagement. Minimum qualifications include 3 years in sales/support, strong analytics and MS Office skills, and comfort with

Qualifications

• Three (3) years in a sales, sales support or sales analysis role with a prior track record for providing key customer support and maintaining customer relations is required
• Experience with analytics and preparing presentations to report findings required
• Intermediate computer skills including Microsoft Word, Outlook, Excel and PowerPoint required
• Ability to learn proprietary US Foods systems: eCommerce, Salesforce.com (SOUS), PRISM, SODS, CDMR, Tandem
• Strong attention to detail, multi-tasking and time-management skills
• Excellent written and verbal communication skills
• Open to feedback, helps drive a culture of continuous improvement working toward individual and department goals
• Ability to respond to direction and quickly learn new procedures, processes, product information

Responsibilities

• Daily Operations – 5%: Monitor service requests and support AE requests
• Sales Support – 70%: Participate in weekly AE collaboration calls, monitor planned visits, drive profitable growth
• Reporting and analytics: Produce and analyze customer-specific reports to support opportunities
• Customer business reviews: Prepare reviews, track completion and provide analysis on impact to sales
• Customer product / services: Use CRM and eCommerce to propose opportunities to customers
• Customer profitability: Make product conversion recommendations and coordinate item requests
• Customer rebates: Analyze rebate programs to identify opportunities
• Customer promotions (LTOs): Coordinate and track promotions and new items
• Customer shopping lists: Maintain master shopping lists and substitute products when needed
• Customer proprietary inventory: Monitor slow-moving inventory and propose conversions to exclusive brands
• General ledger coding: Set up and maintain GL coding and invoice sequencing
• Customer pricing / credits: Resolve pricing concerns and upload credit/debit requests
• Accounts Receivable: Work with teams to resolve credit issues
• New customers: Ensure timely setup and onboarding
• Prospective customers: Analyze requirements and produce recommended order guides
• Other duties as assigned

Job description

US Foods is seeking an Account Coordinator to support Account Executives with transactional and sales analytics. The role blends remote work with occasional onsite presence at West Region distribution centers, approximately monthly for training.

Typical hours are Monday–Friday, 7 AM to 4 PM PST, with duties spanning daily operations, sales support, reporting, and customer engagement. Minimum qualifications include 3 years in sales/support, strong analytics and MS Office skills, and comfort with