Remote Rare Disease KAM: Endocrinology & Ocular Access

Amgen Inc.; Charlotte (NC); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Retirement plan

Stock incentives

Generous time-off

Flexible work models

Job summary

Amgen Inc. is seeking a Rare Disease Key Account Manager to reduce time to diagnosis and improve access to therapies across assigned health systems, clinics, and sites of care.

You will diagnose barriers, develop account plans, and partner with market access, pricing, and clinical teams to enable durable access and strong patient experiences. The role emphasizes buy-and-bill optimization, site enablement, and cross-functional collaboration to drive the rare disease portfolio across a national

Qualifications

• Doctorate degree and 2 years of sales experience and/or related account management experience OR Master's degree and 4 years of sales experience and/or related account management experience OR Bachelor's degree and 6 years of sales experience and/or related account management experience OR Associate's degree and 10 years of sales experience and/or related account management experience OR High School diploma/GED and 12 years of sales experience and/or related account management experience

Responsibilities

• Account Strategy & Enterprise Value: Proactively assess the business environment across assigned accounts to identify access, operational, economic, and care-delivery barriers that affect appropriate rare disease therapy utilization, reducing time to diagnosis and time to treatment
• Develop and execute account plans and identify Amgen portfolio objectives aligned to customer priorities, including addressing portfolio growth, patient access, site-of-care friction, and treatment continuity.
• Build stakeholder maps and engage clinical leaders, administrators, pharmacy, finance, revenue cycle, procurement, infusion operations, and care coordinators through proactive calls with key stakeholders
• Translate account data and insights into clear opportunity hypotheses, action plans, and performance reviews of sites
• Clinic Contracting & Access: Serve as the commercial lead for assigned account contracting opportunities, coordinating internal approvals and supporting compliant negotiation and execution
• Identify and address barriers related to contracting, customer membership, ordering, distribution channel, formulary or pathway decisions, and product availability
• Partner with market access, pricing, trade, reimbursement, and legal/compliance colleagues to support durable access solutions
• Support account business reviews that assess contract performance, patient access, operational readiness, and appropriate commercial opportunities
• Buy-and-Bill Optimization & Site Enablement: Evaluate buy-and-bill workflows, including acquisition, inventory, benefit verification, prior authorization, coding, billing, payment, and financial risk points
• Work with clinics and internal partners to identify practical improvements in reimbursement readiness, inventory practices, ordering processes, and patient financial navigation
• Engage sites of care through education, workflow support, and coordinated resources that strengthen readiness to initiate and maintain therapy
• Help customers diagnose and identify operational gaps that can delay treatment, including referral handoffs, scheduling, infusion capacity, care coordination, and post-initiation follow-up
• Cross-Functional Leadership & Insights: Coordinate field execution with sales, medical, patient services, market access, trade, analytics, and brand partners
• Provide timely, actionable field insights into customer needs, competitive dynamics, reimbursement trends, and operational barriers with matrix colleagues
• Monitor account performance and adapt priorities to deliver against agreed objectives in a compliant manner
• Maintain accurate account plans, account affiliations, activity records, and opportunity documentation in required systems
• Lead matrix planning and follow-through for priority account initiatives, clarifying partner roles, decision points, owners, and timelines

Job description

Amgen Inc. is seeking a Rare Disease Key Account Manager to reduce time to diagnosis and improve access to therapies across assigned health systems, clinics, and sites of care.

You will diagnose barriers, develop account plans, and partner with market access, pricing, and clinical teams to enable durable access and strong patient experiences. The role emphasizes buy-and-bill optimization, site enablement, and cross-functional collaboration to drive the rare disease portfolio across a national