Remote Quality Control Specialist – Mortgage Docs

First American; Town of Texas (WI); Remote; USD 24,000 - 32,000; Full time

Job summary

First American’s Mortgage Solutions team is hiring for a role focused on ensuring the accuracy and completeness of final reports and documents. The position involves identifying missing information, contacting customers or internal resources for required data, and ensuring compliance with company and customer standards.

This remote-friendly role requires a high school diploma, 1–2 years of related experience, and strong PC skills with excellent attention to detail and communication abilities.

Qualifications

• High school diploma or equivalent.
• 1–2 years directly related experience.
• Proficient PC skills.
• Strong attention to detail.
• Good verbal and written communication skills.
• Basic understanding of customer compliance requirements.

Responsibilities

• Quality checks final reports and completed documents for accuracy and completeness.
• Identifies missing information and areas requiring corrections.
• Contacts internal resource or customer to obtain required information.
• Ensures the product is in compliance with company and customer standards.
• Escalates more complex questions to supervisor or lead.

Skills

Attention to detail

Verbal & written communication

Proficient PC skills

Quality checks

Customer compliance basics

Education

High school diploma or equivalent

Job description

First American’s Mortgage Solutions team is hiring for a role focused on ensuring the accuracy and completeness of final reports and documents. The position involves identifying missing information, contacting customers or internal resources for required data, and ensuring compliance with company and customer standards.

This remote-friendly role requires a high school diploma, 1–2 years of related experience, and strong PC skills with excellent attention to detail and communication abilities.