Remote Quality Control Associate - Mortgage Documents

First American; Washington (District of Columbia); Remote; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

PTO

Employee stock purchase plan

Job summary

First American's Mortgage Solutions team is hiring a detail-oriented associate to verify the accuracy of final reports and related documents before distribution. The role focuses on quality checks, information gaps, and ensuring compliance with company and client standards.

Candidates should have a high school diploma, 1–2 years of relevant experience, and strong verbal and written communication skills. Proficient PC skills and a careful eye for detail are essential for success in this role.

Qualifications

• High school diploma or equivalent.
• 1-2 years directly related experience
• Proficient PC skills.
• Strong attention to detail.
• Good verbal and written communication skills.
• Basic understanding of customer compliance requirements.

Responsibilities

• Quality checks final reports and completed documents for accuracy and completeness.
• Identifies missing information and areas requiring corrections.
• Contacts internal resource or customer to obtain required information.
• Ensures the product is in compliance with company and customer standards.
• Escalates more complex questions to supervisor or lead.

Skills

Attention to detail

Verbal communication

Written communication

PC skills

Customer compliance basics

Education

High school diploma or equivalent

Job description

First American's Mortgage Solutions team is hiring a detail-oriented associate to verify the accuracy of final reports and related documents before distribution. The role focuses on quality checks, information gaps, and ensuring compliance with company and client standards.

Candidates should have a high school diploma, 1–2 years of relevant experience, and strong verbal and written communication skills. Proficient PC skills and a careful eye for detail are essential for success in this role.