Remote Quality Assurance Assistant

First American; New Hampshire; Remote; USD 24,000 - 32,000; Full time

Job summary

First American Mortgage Solutions seeks detail-oriented associates to ensure the accuracy and completeness of final reports and documents. You will identify missing information, obtain required details from internal teams or customers, and ensure output meets both company and customer standards.

Ideal candidates have 1-2 years of relevant experience, strong verbal and written communication, and solid PC skills.

Qualifications

• High school diploma or equivalent.
• 1-2 years directly related experience.
• Proficient PC skills.
• Strong attention to detail.
• Good verbal and written communication skills.
• Basic understanding of customer compliance requirements.

Responsibilities

• Quality checks final reports and completed documents for accuracy and completeness.
• Identifies missing information and areas requiring corrections.
• Contacts internal resource or customer to obtain required information.
• Ensures the product is in compliance with company and customer standards.
• Escalates more complex questions to supervisor or lead.

Skills

Attention to detail

Communication skills

Proficient PC skills

Compliance awareness

Education

High school diploma or equivalent

Job description

First American Mortgage Solutions seeks detail-oriented associates to ensure the accuracy and completeness of final reports and documents. You will identify missing information, obtain required details from internal teams or customers, and ensure output meets both company and customer standards.

Ideal candidates have 1-2 years of relevant experience, strong verbal and written communication, and solid PC skills.