Remote Quality Control Assistant – Mortgage Documents

First American; Idaho; Remote; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

PTO

Employee stock purchase plan

Job summary

First American Mortgage Solutions seeks a detail-oriented quality control associate in Idaho to review and verify documents and reports before final distribution. You will ensure accuracy, completeness, and adherence to customer standards, contacting internal teams to obtain missing information when needed.

The role requires 1-2 years of related experience, strong attention to detail, and clear communication.

Qualifications

• High school diploma or equivalent is required.
• 1-2 years of directly related experience.
• Proficient PC skills and basic software knowledge.
• Strong attention to detail and accuracy.
• Good verbal and written communication skills.
• Basic understanding of customer compliance requirements.

Responsibilities

• Quality checks final reports and documents for accuracy and completeness.
• Identify missing information and areas requiring corrections.
• Contact internal resources or customers to obtain required information.
• Ensure the product complies with company and customer standards.
• Escalate more complex questions to supervisor or lead.

Skills

High school diploma

Experience: 1-2 years

Proficient PC skills

Attention to detail

Verbal and written communication

Customer compliance knowledge

Education

High school diploma or equivalent

Job description

First American Mortgage Solutions seeks a detail-oriented quality control associate in Idaho to review and verify documents and reports before final distribution. You will ensure accuracy, completeness, and adherence to customer standards, contacting internal teams to obtain missing information when needed.

The role requires 1-2 years of related experience, strong attention to detail, and clear communication.