Remote Quality Assurance Associate

First American; Michigan; Remote; USD 24,000 - 32,000; Full time

Benefits offered by this job

401k

PTO

Paid sick leave

Employee stock purchase plan

Job summary

First American is seeking a detail‑oriented professional to join its Mortgage Solutions team as a quality control support role. You will verify final reports and documents for accuracy, identify missing information, and contact internal resources or customers to obtain required data.

Ideal candidates have a high school diploma, 1–2 years related experience, and strong communication skills. This remote position offers a flexible schedule within a Michigan-based company that values accuracy and

Qualifications

• Proficient PC skills.
• Strong attention to detail.
• Good verbal and written communication skills.
• Basic understanding of customer compliance requirements.

Responsibilities

• Quality checks final reports and completed documents for accuracy.
• Identifies missing information and areas requiring corrections.
• Contacts internal resource or customer to obtain required information.
• Ensures the product is in compliance with company and customer standards.
• Escalates more complex questions to supervisor or lead.

Skills

PC skills

Attention to detail

Communication skills

Customer compliance

Education

High school diploma or equivalent

Job description

First American is seeking a detail‑oriented professional to join its Mortgage Solutions team as a quality control support role. You will verify final reports and documents for accuracy, identify missing information, and contact internal resources or customers to obtain required data.

Ideal candidates have a high school diploma, 1–2 years related experience, and strong communication skills. This remote position offers a flexible schedule within a Michigan-based company that values accuracy and