Remote Quality Control Assistant - Detail-Driven

First American; Pennsylvania; Remote; USD 24,000 - 32,000; Full time

Job summary

First American seeks a detail-oriented document quality reviewer to join Mortgage Solutions. You will perform quality checks on final reports and ensure accuracy and completeness before distribution to customers.

Responsibilities include identifying missing information, contacting internal resources, and ensuring compliance with company and customer standards. 1–2 years related experience and strong communication are required. Hours include early start or late finish; pay range listed.

Qualifications

• High school diploma or equivalent.
• 1–2 years directly related experience.
• Proficient PC skills.
• Strong attention to detail.
• Good verbal and written communication skills.
• Basic understanding of customer compliance requirements.

Responsibilities

• Quality checks final reports and completed documents for accuracy and completeness.
• Identifies missing information and areas requiring corrections.
• Contacts internal resource or customer to obtain required information.
• Ensures the product is in compliance with company and customer standards.
• Escalates more complex questions to supervisor or lead.

Skills

Attention to detail

Verbal communication

Written communication

Customer compliance

Education

High school diploma or equivalent

Tools

PC Skills

Job description

First American seeks a detail-oriented document quality reviewer to join Mortgage Solutions. You will perform quality checks on final reports and ensure accuracy and completeness before distribution to customers.

Responsibilities include identifying missing information, contacting internal resources, and ensuring compliance with company and customer standards. 1–2 years related experience and strong communication are required. Hours include early start or late finish; pay range listed.