Quality Control Associate – Remote & Detail-Driven

First American; United States; Remote; USD 25,000 - 33,000; Full time

Job summary

First American is seeking a detail-oriented individual to join Mortgage Solutions, ensuring the quality and accuracy of final reports and documents. You will verify data, contact internal teams or customers to obtain missing information, and ensure compliance with company and customer standards.

The role requires 1–2 years of related experience, a high school diploma or equivalent, and strong verbal and written communication skills.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of directly related experience expected.
• Proficient PC skills and strong attention to detail are essential.

Responsibilities

• Quality checks final reports and documents for accuracy and completeness.
• Identify missing information and areas requiring corrections.
• Contact internal resources or customers to obtain required information.
• Ensure product complies with company and customer standards.
• Escalate more complex questions to supervisor or lead.

Skills

Attention to detail

Verbal and written communication

PC skills

Customer compliance knowledge

Education

High school diploma or equivalent

Job description

First American is seeking a detail-oriented individual to join Mortgage Solutions, ensuring the quality and accuracy of final reports and documents. You will verify data, contact internal teams or customers to obtain missing information, and ensure compliance with company and customer standards.

The role requires 1–2 years of related experience, a high school diploma or equivalent, and strong verbal and written communication skills.