Remote Quality Assurance Specialist (Telecom)

OmniOn Power Inc.; Lake Michigan Beach (MI); Remote; USD 70,000 - 100,000; Full time

Job summary

OmniOn Power Inc. seeks a Quality Assurance Specialist to audit engineering specs and packages, ensuring accuracy and adherence to customer standards. Responsible for CoPQ tracking, method of procedure reviews, and internal surveillance audits, reporting to the Services Quality Leader.

This role is fully remote and requires strong documentation and communication skills. Qualifications include high school diploma, 5 years in telecom-related QA, and proficiency with Excel and SharePoint.

Qualifications

• 5+ years of experience in telecom industry requirements including DC power installation/engineering, toll/fiber installation, project management, etc.
• Experience auditing engineering documentation (specifications, drawings, BOMs, and/or engineering change documentation) for accuracy and compliance.
• Working knowledge of quality management systems and audit practices (e.g., TL9000/ISO 9001 concepts, internal auditing, corrective action).
• Ability to interpret customer requirements, standards, and contractual engineering deliverables.
• Proficiency with Microsoft Excel and SharePoint (including formulas, pivot tables, and basic data analysis) for tracker maintenance and Cost of Quality calculations.
• Strong written and verbal communication skills with the ability to document clear, objective audit evidence and findings.
• Strong attention to detail, organization, and follow-through; able to manage multiple priorities and deadlines.

Responsibilities

• Audit engineering specifications for accuracy, completeness, and adherence to customer standards; document findings and drive timely correction/closure.
• Audit engineering packages (drawings, BOMs, build documentation, ECNs/changes, deviations, and supporting records) to verify compliance with customer requirements and internal procedures.
• Audit Methods of Procedure and End of Job packages to ensure safe installation practices, compliance with customer and regulatory requirements, and quality of work performed.
• Ensure version control and configuration alignment between customer requirements, released engineering documentation, and service deliverables.
• Tracking of cost of poor-quality (CoPQ) metrics and communicating to quotations, engineering and execution team supporting in corrective action implementation to drive reduction in cost of quality and customer satisfaction.
• Identify gaps, errors, and nonconformities; initiate corrective actions and partner with Engineering, Quality, Program Management, and Operations to implement fixes and prevent recurrence.
• Support TL 9000 metric collection, validation, and reporting for applicable service categories; provide inputs and summaries to stakeholders as required.
• Support internal surveillance audits by preparing audit checklists, gathering objective evidence, conducting process interviews, recording results, and tracking corrective actions to closure.
• Prepare audit summaries, trend analyses, and dashboards; communicate recurring issues and recommend process improvements.
• Maintain audit records, trackers, and evidence in accordance with document retention, confidentiality, and customer-specific requirements.

Skills

Telecom QA experience

Audit documentation

Excel & SharePoint

Strong communication

Multitasking & deadlines

Education

High school diploma or GED

Tools

Document control systems

ERP/MRP/PLM familiarity

Job description

OmniOn Power Inc. seeks a Quality Assurance Specialist to audit engineering specs and packages, ensuring accuracy and adherence to customer standards. Responsible for CoPQ tracking, method of procedure reviews, and internal surveillance audits, reporting to the Services Quality Leader.

This role is fully remote and requires strong documentation and communication skills. Qualifications include high school diploma, 5 years in telecom-related QA, and proficiency with Excel and SharePoint.