Remote Quality Assurance Analyst – Compliance & Data

Communicorp Inc; Columbus (GA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Annual bonuses

Stock purchase program

Job summary

Aflac is seeking a qualified professional to join our team in a remote capacity. The role emphasizes regulatory compliance, quality monitoring, and data-driven decision making within a Fortune 500 insurance environment.

The successful candidate will work from home within the continental US, collaborating with internal partners and leaders to ensure accurate processes, thorough reporting, and strong customer service standards across the organization.

Qualifications

• Bachelor's degree in healthcare, business or related field.
• 3+ years of job-related experience.
• Strong knowledge of FMLA regulations and regulatory compliance.

Responsibilities

• Monitor quality indicators and take steps to reduce deficiencies.
• Identify and correct process gaps within service channels and implement improvements.
• Prepare periodic reports on quality volumes.
• Support project delivery with technical process expertise.
• Investigate data practices to identify compliance issues and take action.
• Analyze operational data to support departmental decisions.

Skills

FMLA regulations knowledge

Regulatory compliance

Analytical skills

Communication skills

Microsoft Office

Education

Bachelor's Degree in Healthcare or Business

Job description

Aflac is seeking a qualified professional to join our team in a remote capacity. The role emphasizes regulatory compliance, quality monitoring, and data-driven decision making within a Fortune 500 insurance environment.

The successful candidate will work from home within the continental US, collaborating with internal partners and leaders to ensure accurate processes, thorough reporting, and strong customer service standards across the organization.