Remote QA Supervisor: Data Quality & Compliance

Career TEAM LLC; Northern (KY); Hybrid; USD 60,000 - 70,000; Full time

Job summary

Career Team LLC is seeking a Quality Assurance Supervisor to conduct case file reviews, monitor data integrity, and ensure program compliance with contract requirements. This remote, full-time role reports to the QA Manager and involves analyzing deficiencies, supporting corrective action, and leading QA coordination with program staff.

Ideal candidate holds a Bachelor's or equivalent experience, strong Excel and data-management skills, and the ability to work confidentially in a fast-paced

Qualifications

• Bachelor's degree or equivalent workforce experience.
• WIOA, TANF, and/or SNAP experience in quality assurance, monitoring, compliance, case management, and/or eligibility a must.
• Sharp attention to detail with strong organizational, analytical, research, and critical thinking skills.
• Must be computer literate with strong MS Excel skills, Google Drive experience and the ability to learn specialized databases and software systems.
• Excellent interpersonal and communication skills, both oral and written.
• A demonstrated ability to thrive in a fast-paced environment while maintaining a high level of confidentiality.

Responsibilities

• Conduct case file reviews to evaluate accuracy, completeness, and compliance with policies.
• Monitor data in State Systems and participant management systems for accuracy and timeliness.
• Identify deficiencies and trends, document findings, and recommend corrective action.
• Support QA staff in resolving file and data issues to ensure no eligibility issues or disallowed costs.
• Lead bi-weekly check-in calls with Program Directors and other staff.
• Maintain up-to-date knowledge of SOPs and contract updates.
• Review invoices, payment requisitions, and ACH requests for accuracy and proper documentation.
• Process weekly billing using detailed payment spreadsheets for timely approval.

Skills

Attention to detail

Organizational skills

Analytical thinking

Communication skills

Confidentiality

Education

Bachelor's degree or equivalent workforce experience

Tools

MS Excel

Google Drive

Specialized databases

Job description

Career Team LLC is seeking a Quality Assurance Supervisor to conduct case file reviews, monitor data integrity, and ensure program compliance with contract requirements. This remote, full-time role reports to the QA Manager and involves analyzing deficiencies, supporting corrective action, and leading QA coordination with program staff.

Ideal candidate holds a Bachelor's or equivalent experience, strong Excel and data-management skills, and the ability to work confidentially in a fast-paced