Data-Driven QA Coordinator (Remote/Hybrid)

Continuum of Colorado; Aurora (CO); Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health/dental/vision coverage

Employer-paid life insurance

Disability insurance

Paid time off

401(k) with employer match

Job summary

Continuum of Colorado is seeking a Quality Assurance Coordinator to strengthen integrity, accountability, and excellence across programs. You will partner with leadership to support QA initiatives, compliance monitoring, and investigations, turning findings into practical improvements.

Knowledge of IDD services and regulatory reporting is highly valued. The role emphasizes documentation review, data collection, and audits, with opportunities to contribute to Human Rights Committee processes and

Qualifications

• Associate's degree in a human services-related field preferred; bachelor's degree highly preferred
• Minimum of two (2) years of experience in human services, preferably in developmental disabilities and quality assurance, compliance, or investigations
• Reside within the Denver/Aurora metro area
• Valid Colorado driver's license and proof of auto insurance
• Reliable means of transportation
• Meet our driving requirements - license for last three years with no suspensions/revocations and no more than two moving violations in past three years

Responsibilities

• Support and conduct investigations related to MANE and administrative matters
• Ensure confidentiality, security, and integrity of investigative records and compliance documentation
• Prepare investigative reports, compliance findings, and trend analyses for leadership review
• Conduct professional, trauma-informed interviews with individuals served, staff, and providers
• Perform monthly compliance audits and quarterly complaint trend analysis
• Coordinate and support Human Rights Committee (HRC) documentation and processes
• Monitor programmatic and medical compliance systems and report identified risks
• Collaborate with leadership on remediation planning and quality improvement initiatives
• Provide training and guidance to staff on investigations, compliance, and HRC requirements

Skills

Organizational skills

Detail-oriented

Data analysis

Documentation

Process tracking

Education

Associate's degree

Bachelor's degree

Tools

Microsoft Office

Database systems

Job description

Continuum of Colorado is seeking a Quality Assurance Coordinator to strengthen integrity, accountability, and excellence across programs. You will partner with leadership to support QA initiatives, compliance monitoring, and investigations, turning findings into practical improvements.

Knowledge of IDD services and regulatory reporting is highly valued. The role emphasizes documentation review, data collection, and audits, with opportunities to contribute to Human Rights Committee processes and