Remote QA Manager, Loan Origination

Zippy; Clifton (TX); Hybrid; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Zippy is seeking a Manager of Quality Assurance to lead pre‑close and post‑close QA across the loan origination lifecycle. You will guide QA analysts, manage performance, and ensure findings align with policy, procedure, regulatory, and investor requirements.

This role acts as the primary contact for disputes and escalations, driving consistent, high‑quality results. You will operate in a fast‑paced, remote‑first environment, translating findings into practical recommendations to reduce repeat

Qualifikationen

• Experience leading pre‑close and post‑close QA in loan origination.

Aufgaben

• Lead and develop a QA team responsible for pre‑close and post‑close loan reviews.
• Establish clear expectations, coaching, feedback, and performance plans.
• Monitor service levels, quality controls, and calibration sessions across reviews.
• Coordinate findings, disputes, and cross‑functional QA discussions.
• Translate QA data into actionable insights for managers and leadership.

Kenntnisse

Quality Assurance

Leadership

Process Improvement

Risk Management

Jobbeschreibung

Zippy is seeking a Manager of Quality Assurance to lead pre‑close and post‑close QA across the loan origination lifecycle. You will guide QA analysts, manage performance, and ensure findings align with policy, procedure, regulatory, and investor requirements.

This role acts as the primary contact for disputes and escalations, driving consistent, high‑quality results. You will operate in a fast‑paced, remote‑first environment, translating findings into practical recommendations to reduce repeat