Remote Purchase Mortgage Officer

Zillow Group; Florida; Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Equity awards

Remote work with restrictions

Competitive base salary

Job summary

Zillow Group's Zillow Home Loans is hiring a purchase-focused Mortgage Loan Officer to originate home loans for customers within the Zillow ecosystem. You will guide borrowers from application to funding, in either a high-volume, digitally driven environment or a relationship-based model, while delivering a best-in-class experience.

Based in Florida with a remote work setup, you will leverage Zillow’s CRM and LOS, maintain an active pipeline, and collaborate with processing, underwriting, and

Qualifications

• 3+ years of mortgage origination experience with a strong emphasis on purchase transactions.
• Completion of the 20-hour CORE Pre-Licensing Education and successful passage of the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content.
• Physically located in and working remotely from Florida.
• Proven success originating purchase loans in either a high-volume, phone-based sales environment or an agent-centric referral model.
• Strong client service orientation with consultative sales skills and deep understanding of the mortgage process.
• Comfortable working in a structured, performance-driven environment with clearly defined KPIs.
• Excellent verbal communication skills and ability to build trust quickly.
• Strong time management, organization, and pipeline management skills.
• Associate’s or Bachelor’s degree preferred.

Responsibilities

• Originate and manage purchase mortgage loans from application through closing while ensuring compliance with all requirements.
• Convert company-provided purchase opportunities into funded loans through proactive follow-up and effective borrower consultation.
• Build strong relationships with customers and, where applicable, with Zillow Preferred Agents and local partners.
• Manage an active pipeline while meeting defined service levels, productivity metrics, and funding expectations.
• Leverage Zillow’s CRM, loan origination systems (LOS), and data-driven tools to manage pipeline health and customer engagement.
• Partner with centralized processing, underwriting, and closing teams to move loans efficiently.
• Deliver a consistent, high-quality customer experience through phone, email, and text communication.
• Stay current on market trends, lending programs, and regulatory requirements to provide tailored financing solutions.
• Maintain active licensing, complete required education, and participate in ongoing professional development.

Skills

Mortgage origination

CORE Pre-Licensing

NMLS license

Client service orientation

Verbal communication

Time & pipeline management

CRM & LOS familiarity

MS Office (Outlook, Word, Excel)

Education

Associate’s or Bachelor’s degree preferred

Tools

CRM

LOS

Outlook

Word

Excel

Job description

Zillow Group's Zillow Home Loans is hiring a purchase-focused Mortgage Loan Officer to originate home loans for customers within the Zillow ecosystem. You will guide borrowers from application to funding, in either a high-volume, digitally driven environment or a relationship-based model, while delivering a best-in-class experience.

Based in Florida with a remote work setup, you will leverage Zillow’s CRM and LOS, maintain an active pipeline, and collaborate with processing, underwriting, and