Remote Provider Relations Specialist

UnitedHealth Group; New York (NY); À distance; USD 25 000 - 44 000; Plein temps

Avantages offerts par ce poste

Telecommute option

Résumé du poste

UnitedHealth Group's Optum unit seeks a Provider Services Representative to support onboarding and relationship-building with providers across networks. You will perform data verification, outbound calls and reporting, with a Monday–Friday schedule and the flexibility to telecommute within the U.S.

This role emphasizes customer service excellence, provider engagement, and collaboration with contracting teams to enhance network performance.

Qualifications

• High School Diploma/GED or 3+ years of customer service/provider support experience.
• 1+ year experience in a customer service or provider support role.
• Intermediate proficiency with MS Office programs (Excel and Word).

Responsabilités

• Assist in end-to-end provider onboarding and help enhance call quality
• Assist in the design and implementation of programs that build/nurture relationships between the health plan, providers, and practice managers
• Support development and management of provider networks
• Help implement training and development of external providers through education programs
• Identify gaps in network composition and services to assist network contracting and development teams

Connaissances

Customer service experience

Formation

High School Diploma/GED

Outils

MS Excel

MS Word

Description du poste

UnitedHealth Group's Optum unit seeks a Provider Services Representative to support onboarding and relationship-building with providers across networks. You will perform data verification, outbound calls and reporting, with a Monday–Friday schedule and the flexibility to telecommute within the U.S.

This role emphasizes customer service excellence, provider engagement, and collaboration with contracting teams to enhance network performance.