Remote Provider Data Operations Lead

Devoted; United States; A distancia; USD 73.000 - 115.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental, and vision benefits

Paid time off

Stock options

Bonus eligibility

401K

Descripción de la vacante

Devoted Health is seeking a Manager, Provider Operations - Provider Data to lead provider data accuracy across onboarding and maintenance. You will oversee offshore teams and automated solutions, drive data quality, and partner with product and engineering to improve tooling.

You will design dashboards, monitor performance, and translate data trends into actionable improvements, ensuring records affecting member care are accurate and up to date.

Formación

• Bachelor’s degree and 3–5+ years of experience in healthcare operations, provider data, provider directory, credentialing, claims, network operations, data quality, or a related field.
• Experience managing operational workflows involving provider data, record validation, data quality, research, verification, or issue remediation.
• Demonstrated ability to build, document, and scale repeatable operational processes with measurable quality and productivity outcomes.
• Strong analytical skills, including the ability to investigate data issues, identify patterns and anomalies, and translate findings into clear operational actions.
• Experience building or maintaining dashboards, reporting, or monitoring tools to identify risks and track performance.
• Experience partnering with product and engineering teams to define requirements, test enhancements, and improve operational tooling.
• Strong project management, communication, and organizational skills, with the ability to prioritize competing needs and work effectively with offshore teams and cross-functional partners.

Responsabilidades

• Support and advance initiatives that improve the accuracy, completeness, timeliness, and scalability of provider and facility data operations from onboarding through ongoing maintenance and verification.
• Help oversee the operating performance of offshore teams and automated solutions supporting provider data and verification initiatives, including monitoring quality, productivity, capacity, and issue trends.
• Develop and maintain reporting, dashboards, and monitoring that provide visibility into operational performance, verification results, data quality trends, emerging risks, and opportunities for intervention.
• Partner with product and engineering to define requirements, test enhancements, and improve the usability, accuracy, and scalability of verification tools and workflows.
• Help design, build, and monitor AI agents and other automation solutions that improve the efficiency, scalability, and accuracy of provider data operations and initiatives.
• Analyze root causes of recurring data issues and recommend process, tooling, or upstream improvements that prevent issues from recurring.
• Partner with claims and other internal data teams to develop reporting and analyses that quantify the operational and business impact of provider data issues.
• Serve as a flexible operational leader who can build structure in ambiguous environments, take on new problem areas, and shift priorities as business and member needs evolve

Conocimientos

Healthcare operations

Provider data

Data quality

Dashboards

Offshore teams

Analytical skills

Automation

Educación

Bachelor’s degree

Herramientas

SQL

Descripción del empleo

Devoted Health is seeking a Manager, Provider Operations - Provider Data to lead provider data accuracy across onboarding and maintenance. You will oversee offshore teams and automated solutions, drive data quality, and partner with product and engineering to improve tooling.

You will design dashboards, monitor performance, and translate data trends into actionable improvements, ensuring records affecting member care are accurate and up to date.