Remote Provider Data Operations Lead

Oscar Health, Inc.; Arizona; Remote; USD 56,000 - 73,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

11 paid holidays

Paid sick time

Paid parental leave

401(k) plan participation

Life and disability insurance

Paid wellness time and reimbursements

Job summary

Oscar Health, Inc. is hiring a Provider Data Operations Lead to join our Network Operations. This fully remote role supports a payor healthcare environment and reports to the Manager, Provider Data Operations.

The base pay range is $55,890 to $73,355 per year, with benefits, unlimited vacation, and annual performance bonuses. Remote in the U.S. (excluding specified states). The role leads production workflows and KPI-driven improvements across the team.

Qualifications

• 2+ years experience of provider data experience with a health insurance company
• 1+ year of direct people management experience
• 1+ years of experience using data and metrics to drive improvements
• 1+ years of experience working with teams in multiple locations and multiple disciplines
• Work according to the Work Location section above.

Responsibilities

• Hire and manage a team of Oscar colleagues with direct responsibility for performance management, their growth and development, and associated HR administrative tasks
• Manage your team's outcomes, monitor dashboards, and track operational KPIs, conducting root-cause analysis and constructing action plans when issues arise
• Understand and be connected to the type of work your team does on a daily basis, being able to make volume-based decisions that best serve our customers.
• Serve as a central communicator by leading team huddles with Oscar colleagues, connecting colleagues to the mission, vision, and values of Oscar, and providing guidance and motivation to achieve daily operational objectives
• Be a culture carrier, driving engagement with your team by creating an inclusive and inviting culture that aligns with Oscar's core values
• Actively lead and participate in continuous improvement activities that drive or influence the improvement and development of a high performing production team
• Identifying and closing gaps on existing operational workflows
• Work collaboratively across production and other Oscar teams to implement best practice
• Compliance with all applicable laws and regulations
• Other duties as assigned

Skills

Provider data experience

People management

Data-driven improvements

Cross-functional collaboration

Education

Bachelor's degree

Job description

Oscar Health, Inc. is hiring a Provider Data Operations Lead to join our Network Operations. This fully remote role supports a payor healthcare environment and reports to the Manager, Provider Data Operations.

The base pay range is $55,890 to $73,355 per year, with benefits, unlimited vacation, and annual performance bonuses. Remote in the U.S. (excluding specified states). The role leads production workflows and KPI-driven improvements across the team.