Remote Proposal Ops Lead - Process, Content & Insights

Phaxis; New York (NY); Remote; USD 110,000 - 150,000; Full time

Job summary

Phaxis is seeking a Proposal Ops Manager to own the operational backbone of our proposal function. This role sits at the center of process, content, and reporting, ensuring SOPs are followed and content is accurate, while coordinating with offshore production teams for timely delivery.

You’ll build dashboards, govern the content library, and drive continuous improvements across the proposal lifecycle, reporting to BD leadership and collaborating with front-office strategists.

Qualifications

• 6+ years of experience in proposal management, bid coordination, or related operations.
• Experience with proposal/content management platforms (Loopio, Qvidian, RFPIO, or similar).
• Strong data and reporting skills; comfortable building dashboards and translating metrics into insights.

Responsibilities

• Own SOPs for the proposal function and ensure adherence across teams.
• Govern the content library and knowledge base, keeping material current and well tagged.
• Triage and resolve offshore output issues, escalating as needed for timely resolution.
• Own org-wide proposal reporting, including win/loss analysis and ROI metrics.
• Build recurring and ad hoc dashboards for leadership, translating data into actionable insights.
• Coordinate cross-functional meetings and track decisions and follow-ups.

Skills

Cross-functional coordination

Communication skills

Problem-solving

Process governance

SOP development

Attention to detail

Time management

Education

Bachelor's degree or equivalent

Tools

Loopio

Qvidian

RFPIO

Power BI

Tableau

Excel (PivotTables)

Job description

Phaxis is seeking a Proposal Ops Manager to own the operational backbone of our proposal function. This role sits at the center of process, content, and reporting, ensuring SOPs are followed and content is accurate, while coordinating with offshore production teams for timely delivery.

You’ll build dashboards, govern the content library, and drive continuous improvements across the proposal lifecycle, reporting to BD leadership and collaborating with front-office strategists.