Remote Property Field Claims Rep – Central Virginia

Virginia Farm Bureau Mutual Insurance; Oregon; Hybrid; USD 55,000 - 90,000; Full time

Job summary

Virginia Farm Bureau is seeking a customer-focused Property Field Claims Representative to handle property damage and liability claims with efficient settlements in line with company procedures. The PFCR works remotely with travel within the Central Virginia territory, reporting to the Property Claims Manager.

Required are a college degree or equivalent, experience in property claims, proficiency with Xactimate, and strong communication skills.

Qualifications

• College degree or equivalent work experience.
• Experience in property claims, insurance, construction, restoration, or estimating.
• Proficiency with Xactimate and knowledge of building construction.
• Excellent communication, customer service, investigation, negotiation, and problem-solving skills.

Responsibilities

• Investigate losses assigned for Virginia Farm Bureau members.
• Comply with company policies and procedures in handling losses.
• Report activity on all claim files promptly.
• Evaluate and estimate claims using photos, measurements, estimating platforms and other resources.
• Respond promptly to complaints as requested.
• Advise Underwriting on poor risks.
• Assist and guide other claim personnel as requested.
• Perform other duties as assigned by the Supervisor.

Skills

Property claims experience

Investigation

Negotiation

Communication skills

Customer service

Problem-solving

Organizational skills

Education

College degree or equivalent work experience

Tools

Xactimate

Job description

Virginia Farm Bureau is seeking a customer-focused Property Field Claims Representative to handle property damage and liability claims with efficient settlements in line with company procedures. The PFCR works remotely with travel within the Central Virginia territory, reporting to the Property Claims Manager.

Required are a college degree or equivalent, experience in property claims, proficiency with Xactimate, and strong communication skills.