Remote Property Field Claims Specialist

Virginia Farm Bureau Mutual Insurance; Richmond (VA); Remote; USD 55,000 - 90,000; Full time

Benefits offered by this job

Paid training

Continuing education reimbursement

Medical and dental insurance from day

401K contribution

Paid Time Off

Job summary

Virginia Farm Bureau is seeking a customer-focused Property Field Claims Representative to handle a variety of property damage and liability claims and provide efficient settlements within company standards.

The role offers field-based travel within a Central Virginia territory, with full-time salaried status and benefits. Levels range from PCR to SPCR, with increasing responsibilities and leadership opportunities.

Qualifications

• College degree or equivalent work experience.
• Experience in property claims, insurance, construction, restoration, estimating.
• Proficiency with Xactimate and knowledge of building construction.
• Strong communication, customer service, investigation, negotiation, and problem-solving.

Responsibilities

• Investigate losses assigned for VA Farm Bureau members.
• Comply with policies and procedures in handling losses.
• Report activity on claim files to the company promptly.
• Evaluate and estimate claims using photos, measurements, estimating platforms.
• Reply promptly to complaints as requested.
• Advise Underwriting on poor risks.
• Assist and guide other claim personnel as requested.
• Perform other duties as assigned by the Supervisor.

Skills

College degree

Property claims experience

Xactimate

Building construction understanding

Communication skills

Customer service

Investigation

Negotiation

Organizational skills

Problem-solving

Education

College degree or equivalent

Tools

Xactimate

Job description

Virginia Farm Bureau is seeking a customer-focused Property Field Claims Representative to handle a variety of property damage and liability claims and provide efficient settlements within company standards.

The role offers field-based travel within a Central Virginia territory, with full-time salaried status and benefits. Levels range from PCR to SPCR, with increasing responsibilities and leadership opportunities.