Remote Field Property Claims Specialist II

Nationwide; United States; Remote; USD 63,000 - 116,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Company-paid pension

Job summary

Nationwide is seeking a Field Claims Specialist II, Property to cover Northern VA with work-from-home arrangements and regular travel to policy locations. You will investigate and resolve property claims, write estimates, and coordinate with internal teams to ensure accurate coverage and timely settlements.

The ideal candidate has 3–5 years of property claims experience, strong customer service skills, and is proficient with Xactimate.

Qualifications

• Education: Undergraduate degree or equivalent experience.
• License/Certification/Designation: State licensing where required; Xactimate Level 1 within 1 year; Level 2 within 2 years.
• Experience: 3–5 years of related property claims experience; customer service experience preferred.

Responsibilities

• Investigate and resolve moderate to severe property claims by phone and in person.
• Open, close and adjust reserves per policy and process.
• Determine proper coverages and apply claims practices to resolve cases.
• Deliver outstanding customer service to Nationwide customers and partners.
• Capable of rooftop inspections for claim assessment when needed.

Skills

Customer service

Communication skills

Problem solving

Team leadership

Education

Undergrad degree

Tools

Xactimate

Job description

Nationwide is seeking a Field Claims Specialist II, Property to cover Northern VA with work-from-home arrangements and regular travel to policy locations. You will investigate and resolve property claims, write estimates, and coordinate with internal teams to ensure accurate coverage and timely settlements.

The ideal candidate has 3–5 years of property claims experience, strong customer service skills, and is proficient with Xactimate.