Remote Property Contents Field Claims Specialist II

Nationwide Mutual Insurance Company; Iowa; Hybrid; USD 63,000 - 116,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k match

Pension plan

Paid time off

Life insurance

Disability coverage

Holidays

Job summary

Nationwide Mutual Insurance Company is seeking a Field Claims Specialist II, Property Content, to investigate and evaluate moderate to severe losses focusing on contents. You will meet customers to inventory damaged contents and work with vendors on restoration.

This remote role involves day travel to policy locations (IA and surrounding states) via company vehicle, with occasional onsite inspections and CAT readiness. Prefer Des Moines, IA location.

Qualifications

• Undergraduate degree or equivalent experience.
• State licensing where required.
• Three to five years related property claims experience; customer service background preferred.

Responsibilities

• Handles all assigned claims promptly and with minimal direction.
• Makes decisions within delegated authority.
• Determines proper coverages and applies claims practices to resolve cases.
• Maintains knowledge of insurance products and claims guidelines.
• Assists with training and mentoring of associates.
• Delivers outstanding customer service to Nationwide customers.

Skills

Property claims

Customer service

Investigation

Communication

Decision making

Education

Undergrad degree

Tools

Claims software

Job description

Nationwide Mutual Insurance Company is seeking a Field Claims Specialist II, Property Content, to investigate and evaluate moderate to severe losses focusing on contents. You will meet customers to inventory damaged contents and work with vendors on restoration.

This remote role involves day travel to policy locations (IA and surrounding states) via company vehicle, with occasional onsite inspections and CAT readiness. Prefer Des Moines, IA location.