Remote Field Claims Specialist II - Property Contents

NBMBAA; Des Moines (IA); Remote; USD 63,000 - 116,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with company match

Company-paid Pension plan

Paid time off

Job summary

Nationwide is seeking a Field Claims Specialist II, Property Contents, to assist with the investigation and valuation of moderate to severe losses focusing on contents. You will meet with customers to inventory damaged contents and work with vendors on cleaning, restoring and replacing items.

This is a remote, work-from-home role with travel to IA and surrounding states (3–4 days per week) using a company vehicle.

Qualifications

• 1-3 years of insurance field/property claims handling or adjusting experience
• Solid experience with Xactimate
• Content Inventory, Pricing and Repair/Mitigation experience
• Construction background/experience - Residential, Remodeling, Water mitigation, etc
• Strong customer service competency
• Strong written & verbal communication skills

Responsibilities

• Handles all assigned claims, promptly and effectively, with little to no direction and oversight.
• Determines proper policy coverages and applies appropriate claims practices to resolve cases in alignment with company guidelines.
• Opens, closes and adjusts reserves according to company practices to ensure reserve adequacy.
• Maintains current knowledge of insurance and applicable product/services, court decisions which may impact the claims function, current guidelines in the claims function and policy changes and modifications.
• Maintains current knowledge of local industry repair procedures and local market pricing.
• Submits severe incident reports, reinsurance reports and other information to claims management as needed.
• Partners with Special Investigation Unit and Subrogation to identify fraud and subrogation opportunities.
• Delivers an outstanding customer service experience to all internal, external, current and prospective Nationwide customers.
• Mentors less experienced claims associates and helps with training/presentations as assigned by claims management.

Skills

Insurance theory & practices

Property estimating

Education

Undergraduate degree or equivalent experience

Tools

Xactimate

Job description

Nationwide is seeking a Field Claims Specialist II, Property Contents, to assist with the investigation and valuation of moderate to severe losses focusing on contents. You will meet with customers to inventory damaged contents and work with vendors on cleaning, restoring and replacing items.

This is a remote, work-from-home role with travel to IA and surrounding states (3–4 days per week) using a company vehicle.