Remote Field Claims Specialist II, Contents

Nationwide Mutual Insurance Company; Sacramento (CA); Remote; USD 63,000 - 116,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Pension plan

Paid time off

Job summary

Nationwide Mutual Insurance Company is seeking a Field Claims Specialist II to handle contents-related property claims from a home-based location in Northern California, with travel up to 50% (often 3–4 days per week). Responsibilities include inventorying damaged contents, researching pricing, coordinating with vendors, and delivering excellent customer service.

Ideal candidates have 3–5 years of property claims experience, proficiency with Xactimate, and a construction background.

Qualifications

• 5 years of insurance field/property claims handling or adjusting experience (large loss - preferred).
• Solid experience with Xactimate and writing own estimates.
• Construction background: residential, roofing, remodeling, water mitigation, etc.
• Strong customer service competency and communication skills.

Responsibilities

• Handles all assigned claims promptly and effectively with minimal direction.
• Determines proper policy coverages and applies claims practices per guidelines.
• Opens, closes and adjusts reserves to ensure adequacy.
• Maintains knowledge of claims procedures, industry practices and regulatory changes.
• Partners with SIU and Subrogation to identify fraud or subrogation opportunities.
• Delivers outstanding customer service and mentors junior claims associates.

Skills

Customer service

Communication

Analytical

Xactimate

Claims knowledge

Education

Undergraduate degree or equivalent

Tools

Xactimate

Job description

Nationwide Mutual Insurance Company is seeking a Field Claims Specialist II to handle contents-related property claims from a home-based location in Northern California, with travel up to 50% (often 3–4 days per week). Responsibilities include inventorying damaged contents, researching pricing, coordinating with vendors, and delivering excellent customer service.

Ideal candidates have 3–5 years of property claims experience, proficiency with Xactimate, and a construction background.