Remote Field Claims Specialist II: Property Contents

Nationwide; Iowa; Remote; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with company match

Pension plan

Paid time off

Job summary

Nationwide is seeking a Property Contents, Field Claims Specialist in a work-from-home role with travel to IA and nearby states. You will inventory damaged contents, research pricing, and coordinate with vendors for cleaning and replacements to resolve mid-to-severe losses.

Ideal candidates have 1–3 years of field claims experience, strong communication, and knowledge of contents valuation. Desirable: residential construction insight and customer-focused approach.

Qualifications

• 1–3 years of insurance field/property claims handling or adjusting experience.
• Solid experience with Xactimate and property estimating.
• Content inventory, pricing and repair/mitigation experience.
• Construction background in residential/remodeling or water mitigation.
• Strong customer service competency and communication skills.

Responsibilities

• HANDLE claims promptly with minimal direction and oversight per policy and procedures.
• Determine coverages and apply claims practices in line with guidelines.
• Open, adjust, and close reserves to ensure adequacy and reporting accuracy.
• Maintain up-to-date knowledge of industry procedures and local market pricing.
• Collaborate with SIU and Subrogation to identify fraud and subrogation opportunities.
• Deliver outstanding customer service and mentor junior associates as needed.

Skills

Property claims experience

Xactimate

Content inventory

Construction background

Customer service

Written & verbal communication

Education

Undergraduate degree or equivalent

Job description

Nationwide is seeking a Property Contents, Field Claims Specialist in a work-from-home role with travel to IA and nearby states. You will inventory damaged contents, research pricing, and coordinate with vendors for cleaning and replacements to resolve mid-to-severe losses.

Ideal candidates have 1–3 years of field claims experience, strong communication, and knowledge of contents valuation. Desirable: residential construction insight and customer-focused approach.