Remote Property Claims Field Specialist

State Farm; Dallas (TX); Hybrid; USD 59,060 - 90,000; Full time

Benefits offered by this job

Annual raise and bonus

Health and wellness programs

Tuition assistance

401(k) with company contributions

Generous time off

Job summary

State Farm in Dallas, TX is seeking a Property Field Inspection Claim Specialist to handle on-site inspections for residential and commercial properties, determine coverage, estimate damages, and guide policyholders through the claims process with exceptional service.

The role requires field inspections, collaboration with agents and customers, and the ability to travel within the territory. A valid driver’s license and knowledge of claim handling are essential.

Qualifications

• Experience as a Property Field Inspection Claim Specialist in property claims.
• Strong knowledge of property insurance policies, coverage and claim handling practices.
• Residential and commercial building construction knowledge.
• Familiarity with local regulations for assigned territory.
• Excellent communication and interpersonal skills.
• Ability to assess damages, estimate repair costs, and negotiate settlements.
• Proficiency with claims management software and tools.
• Valid driver's license and physical ability for field inspections.

Responsibilities

• Conduct on-site inspections and assessments of property damages for residential and commercial claims.
• Collaborate with policyholders, agents, and involved parties to gather information and resolve claims.
• Interact with insureds who may be emotional; provide professional, customer-focused service.
• Gather evidence, document findings, and prepare detailed reports to support claims handling.
• Investigate and adjust personal and commercial property claims with exposures up to $500,000.
• Evaluate coverage and policy terms to ensure claim validity and regulatory compliance.
• Negotiate and settle claims within authorized limits per policy provisions and standards.

Skills

Property insurance

Claim handling

Inspection experience

Communication skills

Driver's license

Negotiation

Analytical thinking

Education

Bachelor's degree

Tools

Xactimate

Job description

State Farm in Dallas, TX is seeking a Property Field Inspection Claim Specialist to handle on-site inspections for residential and commercial properties, determine coverage, estimate damages, and guide policyholders through the claims process with exceptional service.

The role requires field inspections, collaboration with agents and customers, and the ability to travel within the territory. A valid driver’s license and knowledge of claim handling are essential.