Remote Property Claims Associate - Field & Training

Travelers; Largo (MD); Remote; USD 53,000 - 87,000; Full time

Job summary

Travelers is seeking an Outside Property Associate Claim Representative in Maryland to develop skills in 1st party property claims. The role combines remote work with site visits to residential and commercial locations, and includes comprehensive training in claim handling, policy interpretation, and customer service.

You will review and document claims, gather information from policyholders and third parties, determine coverage, estimate damages, and communicate with customers and internal

Qualifications

• High School Diploma or GED and one year of customer service experience.
• Bachelor’s Degree preferred.

Responsibilities

• Review, investigate, and document 1st party property claims under close supervision.
• Gather information from policyholders, claimants, witnesses, and third-party providers.
• Establish coverage determinations and accurate scope of damages; prepare estimates.
• Provide timely and professional communication to customers, claimants, and internal stakeholders.
• Maintain accurate records of claim activity in claim management systems.

Skills

Customer service

Microsoft Office

Verbal and written communication

Education

High School Diploma or GED

Bachelor’s Degree

Tools

Claims management software

Estimating software

Job description

Travelers is seeking an Outside Property Associate Claim Representative in Maryland to develop skills in 1st party property claims. The role combines remote work with site visits to residential and commercial locations, and includes comprehensive training in claim handling, policy interpretation, and customer service.

You will review and document claims, gather information from policyholders and third parties, determine coverage, estimate damages, and communicate with customers and internal