Remote Property Claims Adjuster (Water Loss)

Allstate Insurance Co.; Texas; Hybrid; USD 48,000 - 70,000; Full time

Job summary

Allstate is seeking an Inside Property Adjuster (Moderate) to deliver exceptional service to policyholders while working remotely. You will inspect damages virtually, assess coverage, prepare estimates, and settle claims promptly, focusing on water loss claims.

You'll interact with customers, contractors, and vendors through tools like Xactimate and ClaimsX Video Collaboration, using calls, email, and text to keep claimants informed as you navigate complex negotiations and documentation.

Qualifications

• 1+ years of customer service experience required.
• Proficiency with Xactimate and related virtual assessment software preferred.
• Ability to assess property damages and determine claim coverage.
• Strong negotiation and communication skills for remote work.
• Ability to work independently in a virtual environment.

Responsibilities

• Provide exceptional service to policyholders.
• Investigate property claims and determine coverage.
• Prepare estimates and settlements using software.
• Communicate with customers, contractors, and vendors via phone, email, and text.
• Focus on water loss claims.

Skills

Customer service

Xactimate

Property claims

Negotiation

Communication

Time management

Independent work

Attention to detail

Tools

ClaimsX Video Collaboration

Xactimate

Job description

Allstate is seeking an Inside Property Adjuster (Moderate) to deliver exceptional service to policyholders while working remotely. You will inspect damages virtually, assess coverage, prepare estimates, and settle claims promptly, focusing on water loss claims.

You'll interact with customers, contractors, and vendors through tools like Xactimate and ClaimsX Video Collaboration, using calls, email, and text to keep claimants informed as you navigate complex negotiations and documentation.