Remote Property Claims Adjuster – Water Loss Expert

Allstate Northern Ireland Limited; Hudson (OH); Hybrid; USD 31.000 - 57.000; Vollzeit

Benefits dieser Stelle

Sign-on bonus

Benefits from Day 1

401K/pension

Education reimbursement

Zusammenfassung

Allstate in the United States seeks an Inside Property Adjuster to provide exceptional service to policyholders. You will virtually inspect damages, investigate coverage, prepare estimates, and settle claims promptly, with a focus on water losses.

You will interact with customers, contractors, and vendors via Xactimate and ClaimsX Video Collaboration, communicating by phone, email, and text to guide clients through a fast, fair claims process.

Qualifikationen

• 1+ years of customer service experience.
• Excellent organization skills.
• Ability to multi-task.
• Excellent negotiation and communication skills to interact with customers and stakeholders remotely.
• Ability to work independently and manage time efficiently in an office and virtual work environment.
• Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions.

Aufgaben

• Virtually inspecting damages and investigating coverage.
• Preparing estimates and settling claims promptly and accurately.
• Interacting with customers, contractors, and vendors via multiple platforms.
• Communicating through voice, email, and text to keep claimants informed.
• Negotiating settlements in accordance with legal and business standards.
• Using multiple tools to complete tasks in a fast-paced environment.

Kenntnisse

Customer service

Organization

Multitasking

Negotiation

Independent work

Detail-oriented

Industry experience

Tools

Xactimate

ClaimsX Video Collaboration

Jobbeschreibung

Allstate in the United States seeks an Inside Property Adjuster to provide exceptional service to policyholders. You will virtually inspect damages, investigate coverage, prepare estimates, and settle claims promptly, with a focus on water losses.

You will interact with customers, contractors, and vendors via Xactimate and ClaimsX Video Collaboration, communicating by phone, email, and text to guide clients through a fast, fair claims process.