Water Loss Claims Adjuster – Hybrid Remote

Allstate Insurance Co.; Pennsylvania; Hybrid; USD 32,000 - 58,000; Full time

Job summary

Allstate Insurance Co. is seeking an Inside Property Adjuster to virtually inspect damages, investigate coverage, prepare estimates, and settle claims promptly and accurately, with a special focus on water losses.

You will interact with customers, contractors, and vendors through Xactimate and ClaimsX Video Collaboration, communicating via phone, email, and text. The role offers a training period in-office followed by a hybrid schedule (in office and remote) with a mix of in-person and remote

Qualifications

• 1+ years of previous customer service experience.
• Excellent organization skills.
• Ability to multi-task.
• Excellent negotiation and communication skills to interact with customers and stakeholders remotely.
• Ability to work independently and manage time efficiently in an office and virtual work environment.
• Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions.
• Previous industry experience is highly desired.

Responsibilities

• Provide exceptional service to policyholders.
• Virtually inspect damages, investigate coverage, prepare estimates, and settle claims promptly and accurately.
• Interact with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration.
• Communicate through voice calls, email, and text messages.
• Focus on water losses to ensure high-quality support and resolution.

Skills

Active Listening

Communication

Critical Thinking

Customer Service

Empathy

Multitasking

Organizing

Teamwork

Time Management

Independent Work

Job description

Allstate Insurance Co. is seeking an Inside Property Adjuster to virtually inspect damages, investigate coverage, prepare estimates, and settle claims promptly and accurately, with a special focus on water losses.

You will interact with customers, contractors, and vendors through Xactimate and ClaimsX Video Collaboration, communicating via phone, email, and text. The role offers a training period in-office followed by a hybrid schedule (in office and remote) with a mix of in-person and remote