Remote Property Claims Adjuster II Dwelling Expert

Horace Mann Company; United States; À distance; USD 70 000 - 95 000; Plein temps

Résumé du poste

Horace Mann Company is seeking a Property Claims Adjuster II to investigate, evaluate, and settle complex dwelling loss claims. This fully remote role has an exception that the position may not be performed remotely from NYC, with flexible work-location approval by the Company.

You will handle fire, water, theft, and catastrophe claims, develop estimates in Xactimate, and collaborate with SIU, vendors, and attorneys as needed while delivering exceptional customer experiences.

Qualifications

• H.S diploma or GED required; Bachelor's degree preferred.
• 2+ years of property claims experience required.
• Experience handling complex dwelling losses preferred.
• Strong knowledge of homeowner policies, claims practices, and industry standards.
• Proficiency in Xactimate with Level 2 certification (or equivalent).
• Maintain required state adjuster licenses.

Responsabilités

• Investigate complex claims involving fire, water, catastrophe and other dwelling losses.
• Evaluate claims involving dwelling, unscheduled personal property, and theft events.
• Verify coverage, determine liability, and assess damages.
• Investigate fire and theft cases, partnering with SIU when applicable.
• Develop detailed damage estimates using Xactimate; coordinate with vendors.
• Negotiate settlements and pursue subrogation where applicable.
• Provide transparent, timely communication with policyholders and agents.
• Mentor team members and collaborate with internal teams for compliance.

Connaissances

Communication

Analytical thinking

Customer service

Attention to detail

Collaboration

Formation

High school diploma

Bachelor's degree preferred

Outils

Xactimate

Description du poste

Horace Mann Company is seeking a Property Claims Adjuster II to investigate, evaluate, and settle complex dwelling loss claims. This fully remote role has an exception that the position may not be performed remotely from NYC, with flexible work-location approval by the Company.

You will handle fire, water, theft, and catastrophe claims, develop estimates in Xactimate, and collaborate with SIU, vendors, and attorneys as needed while delivering exceptional customer experiences.