Property Claims Adjuster II — Remote

The Hartford

United States

Hybrid

USD 60,000 - 89,000

Full time

14 days+

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Job summary

The Hartford is seeking a Property Claims Adjuster II to investigate, reserve, assign and settle first-party property losses while delivering superior customer service. This role supports a hybrid or remote work arrangement and may involve travel for training.

You will operate in the full file model, selecting the proper estimating resources and collaborating with vendors to meet quality standards. Strong negotiation, critical thinking, and clear communication are essential.

Qualifications

College degree strongly preferred, including extracurricular/volunteer activities

Responsibilities

Handle claim files in line with quality standards and goals.
Negotiate skillfully in challenging situations with internal and external groups.
Make independent business decisions to move claims forward.
Consistently provide high-quality customer service.
Meet or exceed expectations and requirements of internal and external customers.
Properly assess the exposure of assigned claims.
Coordinate with organization and vendors to adjudicate claims.
Develop technical and jurisdictional expertise including knowledge of independent adjusters, contractors and vendors.
Set appropriate and timely file reserves.
Identify and properly manage subrogation, salvage and other recovery opportunities.
Identify fraud indicators and initiate investigations.
Maintain professionalism and credibility with customers and enhance The Hartford’s reputation.