Remote Property Claims Specialist II - Field Adjuster

Nationwide Mutual Insurance Company; Austin (TX); Remote; USD 63,000 - 116,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k match

Pension plan

PTO & holidays

Job summary

Nationwide Mutual Insurance Company is seeking a Field Claims Specialist II to investigate and resolve property claims from home or remote locations with 3–5 years of experience. The role involves travel to policy locations, on-site or virtual inspections, CAT readiness, and collaboration with SIU and Subrogation to detect fraud and subrogation opportunities.

You will deliver exceptional customer service while applying knowledge of policy coverages, claims practices, and cost estimation to

Qualifications

• 3-5 years of insurance field/property claims handling or adjusting experience.
• Solid experience with Xactimate and applying claims practices.

Responsibilities

• Investigate and resolve moderate to severe property damage claims by phone and face-to-face.
• Open, close and adjust reserves per company practices.
• Ensure proper coverages and adhere to policy guidelines during claims handling.

Skills

Customer service

Written & verbal communication

Analytical problem solving

Claims start to finish

Lead or supervise

Education

Undergraduate degree or equivalent

Tools

Xactimate

Job description

Nationwide Mutual Insurance Company is seeking a Field Claims Specialist II to investigate and resolve property claims from home or remote locations with 3–5 years of experience. The role involves travel to policy locations, on-site or virtual inspections, CAT readiness, and collaboration with SIU and Subrogation to detect fraud and subrogation opportunities.

You will deliver exceptional customer service while applying knowledge of policy coverages, claims practices, and cost estimation to