Remote Property Claims Adjuster – Complex Contents

Allstate Foundation; Virginia (MN); Ibrido; USD 58.000 - 98.000; Tempo pieno

Vantaggi offerti da questo lavoro

Licensing Sign-on Bonus

Descrizione del lavoro

Allstate Foundation is seeking a Coordinated Property Adjuster to handle escalated, complex contents claims from a home-based setting with optional onsite inspections. You will investigate coverage, collaborate virtually with vendors, and negotiate settlements while guiding customers through the claim process.

You will use data to influence decisions, maintain clear documentation, and participate in virtual training and ongoing coaching to advance your career within Allstate’s Claims culture.

Competenze

• Valid driver's license required.
• Residency within the posted locations mandatory.
• Experience using Xactimate for complex contents estimating.

Mansioni

• Spend your day handling claims virtually from home.
• Handle escalated claims files that have complex contents or additional living expense damages.
• Conduct a thorough coverage investigation of the loss and ensure the policy was applied correctly.
• Use advanced video technology to collaborate with onsite vendors to identify damages and write a contents damage estimate from a virtual setting.
• Communicate empathetically with customers and help them through their claim process in a fast, fair, and easy manner.
• Negotiate claim settlements with customers in accordance with business unit standard methodologies.
• Coordinate with structure adjusters to ensure holistic handling of the claim file.
• Use data and analytics to tell a story and influence decision making.
• If offered the role, you will go through virtual training. You will receive ongoing support, mentoring and coaching as you develop your career.

Conoscenze

Active Listening

Business Communications

Communication

Critical Thinking

Customer Service

Empathy

Information Collection

Multitasking

Working Independently

Strumenti

Xactimate

Descrizione del lavoro

Allstate Foundation is seeking a Coordinated Property Adjuster to handle escalated, complex contents claims from a home-based setting with optional onsite inspections. You will investigate coverage, collaborate virtually with vendors, and negotiate settlements while guiding customers through the claim process.

You will use data to influence decisions, maintain clear documentation, and participate in virtual training and ongoing coaching to advance your career within Allstate’s Claims culture.