Senior Coordinated Property & Contents Claims Adjuster

Allstate Insurance Co.; Ohio; Hybrid; USD 62,000 - 117,000; Full time

Benefits offered by this job

Company Car

Sign-on Bonus

Allstate Benefits

Job summary

Allstate Insurance Co. is seeking a Coordinated Property Adjuster in Ohio to handle escalated contents damage claims with a focus on fair, fast resolutions. You will investigate coverage, write detailed estimates, and negotiate settlements while coordinating with structure and ALE adjusters.

You will utilize advanced video tech, analysis, and strong communication to support policyholders through their claim journey, including some weekend coverage as needed. Training is provided.

Qualifications

• Strong communication and empathy in handling escalated property claims.
• Experience reviewing policies and applying coverage correctly.
• Ability to investigate complex contents damage and use estimating tools.

Responsibilities

• Handle escalated claims files involving complex contents damage.
• Conduct coverage investigations and ensure policy application accuracy.
• Use video tech to coordinate with onsite vendors and write contents damage estimates.
• Communicate empathetically with customers and guide them through the claim process.
• Negotiate settlements following standard methodologies.
• Coordinate with other adjusters for holistic claim handling.
• Tell a data-driven story to influence decisions.

Skills

Active Listening

Communication

Critical Thinking

Customer Service

Empathy

Multitasking

Negotiation

Time Management

Working Independently

Xactimate

Tools

Xactimate

Job description

Allstate Insurance Co. is seeking a Coordinated Property Adjuster in Ohio to handle escalated contents damage claims with a focus on fair, fast resolutions. You will investigate coverage, write detailed estimates, and negotiate settlements while coordinating with structure and ALE adjusters.

You will utilize advanced video tech, analysis, and strong communication to support policyholders through their claim journey, including some weekend coverage as needed. Training is provided.