Senior Contents Claims Adjuster (Remote)

Allstate Insurance Co.; New York (NY); Hybride; USD 60 000 - 93 000; Plein temps

Résumé du poste

Allstate Insurance Co. is seeking a remote Claims Specialist to handle complex contents claims using Xactimate, with a strong focus on customer service and empathy. The role emphasizes independent work from home and coordination with adjusters to ensure accurate coverage and settlements.

The ideal candidate has 4+ years of contents estimating experience, residency in NY/NJ, and a Bachelor’s degree, ready to support customers through a fast, fair claims process.

Qualifications

• Residency within New York or New Jersey is preferred.
• 4+ years of experience using Xactimate for complex contents estimating.
• Prior experience handling property insurance claims.
• Bachelor's Degree required.
• Commitment to delivering an effortless customer service experience.
• Ability to work independently starting from home.

Responsabilités

• Provide compassionate, clear support to customers throughout the claim process.
• Investigate contents claims and assess coverage and damages.
• Negotiate settlements with customers, vendors and third parties.
• Coordinate with structure adjusters to ensure holistic claim handling.
• Utilize data and analytics to inform decisions and improve outcomes.
• Maintain timely, accurate documentation in the claims system.

Connaissances

Active Listening

Commutations

Critical Thinking

Customer Service

Empathy

Multitasking

Time Management

Working Independently

Xactimate

Formation

Bachelor's Degree

Outils

Xactimate

Description du poste

Allstate Insurance Co. is seeking a remote Claims Specialist to handle complex contents claims using Xactimate, with a strong focus on customer service and empathy. The role emphasizes independent work from home and coordination with adjusters to ensure accurate coverage and settlements.

The ideal candidate has 4+ years of contents estimating experience, residency in NY/NJ, and a Bachelor’s degree, ready to support customers through a fast, fair claims process.