Remote Project Operations Manager - Automation & Governance

Ladders; United States; Remote; USD 121,000 - 177,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Disability coverage

401K retirement plan

Paid time off (PTO)

Reimbursement for business travel

Job summary

Ladders is seeking a Manager, Project Operations to lead automation deployment programs across multiple sites. You will guide a distributed team, partner with project leadership, and ensure governance, reporting, and execution consistency.

The role focuses on strengthening operational processes, data visibility, and documentation quality across the portfolio while driving stage-gate and risk management. Proficiency in Excel and experience with Smartsheet and Jira are required, as is effective

Qualifications

• Bachelor's degree or equivalent work experience.
• 5+ years in Program Management, PMO Operations, or multi-site PM.
• 2+ years of remote people management experience.
• Expertise in stage-gate governance and risk management.
• Advanced Excel; familiarity with Smartsheet and Jira.
• Experience in warehouse automation or industrial systems integration is a plus.

Responsibilities

• Lead and mentor a distributed team of Regional Project Coordinators supporting automation deployments
• Continuously improve stage-gate and risk management processes to strengthen governance and consistency
• Oversee regional reporting, including status updates and milestone tracking
• Collaborate with Project Directors and cross-functional stakeholders to align deployment priorities
• Consolidate regional data into portfolio-level dashboards for senior leadership visibility
• Manage team tools and workflows, driving improvements across project platforms
• Conduct project documentation audits and identify process improvements for operational consistency

Skills

People management (remote)

Stage-gate governance

Risk management

Education

Bachelor's degree or equivalent

Tools

Smartsheet

Jira

Excel

Job description

Ladders is seeking a Manager, Project Operations to lead automation deployment programs across multiple sites. You will guide a distributed team, partner with project leadership, and ensure governance, reporting, and execution consistency.

The role focuses on strengthening operational processes, data visibility, and documentation quality across the portfolio while driving stage-gate and risk management. Proficiency in Excel and experience with Smartsheet and Jira are required, as is effective