Manager, Project Operations

Ladders; United States; Remote; USD 121,000 - 177,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Disability coverage

401K retirement plan

Paid time off (PTO)

Reimbursement for business travel

Job summary

Ladders is seeking a Manager, Project Operations to lead automation deployment programs across multiple sites. You will guide a distributed team, partner with project leadership, and ensure governance, reporting, and execution consistency.

The role focuses on strengthening operational processes, data visibility, and documentation quality across the portfolio while driving stage-gate and risk management. Proficiency in Excel and experience with Smartsheet and Jira are required, as is effective

Qualifications

• Bachelor's degree or equivalent work experience.
• 5+ years in Program Management, PMO Operations, or multi-site PM.
• 2+ years of remote people management experience.
• Expertise in stage-gate governance and risk management.
• Advanced Excel; familiarity with Smartsheet and Jira.
• Experience in warehouse automation or industrial systems integration is a plus.

Responsibilities

• Lead and mentor a distributed team of Regional Project Coordinators supporting automation deployments
• Continuously improve stage-gate and risk management processes to strengthen governance and consistency
• Oversee regional reporting, including status updates and milestone tracking
• Collaborate with Project Directors and cross-functional stakeholders to align deployment priorities
• Consolidate regional data into portfolio-level dashboards for senior leadership visibility
• Manage team tools and workflows, driving improvements across project platforms
• Conduct project documentation audits and identify process improvements for operational consistency

Skills

People management (remote)

Stage-gate governance

Risk management

Education

Bachelor's degree or equivalent

Tools

Smartsheet

Jira

Excel

Job description

For our client, we are seeking a Manager, Project Operations to join the team of a leader in the Manufacturing & Automotive space. This role will lead project operations support for complex automation deployments across multiple sites, with a focus on governance, reporting, and execution consistency. You will guide a distributed team, partner closely with project leadership and cross-functional stakeholders, and help ensure initiatives stay aligned to priorities, milestones, and risk controls. The position also plays a key role in strengthening operational processes, data visibility, and documentation quality across the portfolio.

Location: Remote

Compensation: $120,750 – $177,100 annually

Responsibilities

• Lead and mentor a distributed team of Regional Project Coordinators supporting automation deployments
• Continuously improve stage-gate and risk management processes to strengthen governance and consistency
• Oversee regional reporting, including status updates and milestone tracking
• Collaborate with Project Directors and cross-functional stakeholders to align deployment priorities
• Consolidate regional data into portfolio-level dashboards for senior leadership visibility
• Manage team tools and workflows, driving improvements across project platforms
• Conduct project documentation audits and identify process improvements for operational consistency

Qualifications

• Bachelor's degree or equivalent work experience
• 5+ years of experience in Program Management, PMO Operations, or Project Management in complex, multi-site environments
• 2+ years of direct people management experience, particularly with remote teams
• Expertise in stage-gate project governance and risk management
• Advanced proficiency in Excel and familiarity with project management tools such as Smartsheet and Jira
• Experience in warehouse automation or industrial systems integration is a plus

Benefits

• Medical, dental, and vision insurance
• Disability coverage
• 401K retirement plan
• Paid time off (PTO)
• Reimbursement for business travel expenses

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.