Remote Project Manager: Process Improvement

Synchrony; Costa Mesa (CA); Hybrid; USD 90,000 - 155,000; Full time

Job summary

Synchrony in Costa Mesa, CA is seeking a Project Manager to lead process improvement initiatives from concept through early implementation. You will partner with Source to Pay Business Owners to clarify problems, define outcomes, and map an executable delivery plan.

You will drive decision making, manage dependencies and risks, and ensure cross-functional teams are mobilized with a clear path to implementation.

Qualifications

• Bachelor’s degree and 5+ years of project management experience (or 8 years with HS diploma)
• Experience leading cross-functional initiatives from concept through readiness
• Ability to translate strategy into executable delivery with scope, milestones and dependencies
• Strong communication and stakeholder management skills

Responsibilities

• Lead process improvement initiatives with business owners to define outcomes and path forward
• Document and simplify processes; challenge current-state and design future-state workflows
• Drive structured problem-solving; evaluate options and document decisions
• Define scope, workstreams, milestones, dependencies, testing strategies, and resourcing
• Manage risks and constraints; align objectives with in-flight projects
• Prepare or hand off implementation readiness to Program Manager for ongoing delivery

Skills

Project management

Process improvement

Stakeholder management

Problem solving

Communication

Education

Bachelor’s degree

High School Diploma / GED

Job description

Synchrony in Costa Mesa, CA is seeking a Project Manager to lead process improvement initiatives from concept through early implementation. You will partner with Source to Pay Business Owners to clarify problems, define outcomes, and map an executable delivery plan.

You will drive decision making, manage dependencies and risks, and ensure cross-functional teams are mobilized with a clear path to implementation.