Remote Project Manager: Process Optimization & Launch

Paylocit; United States; Remoto; USD 57.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Career development

Descrizione del lavoro

Paylocity is seeking a Project Manager Process Optimization Ops to partner with Product and Operations, preparing for complex product initiatives and ensuring adoption with minimal disruption. This fully remote U.S. role emphasizes improving operational efficiency and client experience during launches.

You will map current and future processes, collaborate across teams, identify risks, and provide actionable mitigations to ensure successful product rollouts and a seamless go-to-market process.

Competenze

• 2+ years of experience in operational process management or project management.
• Experience mapping processes and client journeys using Visio or Mural.
• Strong analytical and data-driven problem solving.
• Experience collaborating across Sales, Client Services, Tech Operations.
• Excellent communication and stakeholder management.

Mansioni

• Assess operational impact and engage stakeholders to prepare the organization for changes in processes, roles, tools and resources.
• Develop current and future state process maps documenting operational and client experiences for new product features.
• Collaborate with cross-functional teams to understand workflows, risks, and resolve client-facing challenges before launch.
• Identify and document risks and areas for improvement from operations feedback and stakeholders.
• Develop mitigation plans to minimize disruptions and improve efficiency and client experience.
• Maintain documentation of concerns and report risks and resolutions with leadership via actionable plans.
• Ensure risks are resolved prior to launch or communicate plans for unresolved risks.
• Work with Product teams to preempt operational challenges before product launches.
• Provide insights into service readiness gaps and process optimizations for smooth rollouts.
• Build strong relationships across Operations, Product, Client Experience, Implementation and Sales.

Conoscenze

Process management

Process mapping

Data-driven analysis

Cross-functional collaboration

Stakeholder communication

Proactive mindset

Documentation & insights

Product launch readiness

Relationship building

Strumenti

Visio

Mural

Descrizione del lavoro

Paylocity is seeking a Project Manager Process Optimization Ops to partner with Product and Operations, preparing for complex product initiatives and ensuring adoption with minimal disruption. This fully remote U.S. role emphasizes improving operational efficiency and client experience during launches.

You will map current and future processes, collaborate across teams, identify risks, and provide actionable mitigations to ensure successful product rollouts and a seamless go-to-market process.