Remote Project Manager, CX & EdTech

Exxat, LLC.; United States; Teletrabalho; USD 90 000 - 120 000; Tempo integral

Resumo da oferta

Exxat, LLC. seeks an experienced Project Manager to join the Customer Experience function and lead initiatives that drive awareness, engagement, and adoption of our education management platform.

You will collaborate with Product Management, Sales, Marketing, and Customer Success to ensure solutions meet market needs and deliver exceptional value. The role emphasizes content development, webinars, cross-functional project planning, and industry engagement to strengthen credibility within the

Qualificações

• Graduatedegree in Health Sciences, Marketing, Business, or a related field (MBA oradvanced degree preferred).
• 5+ years of experience in content development, education, or product marketing, ideally within SaaS, EdTech, or Learning & Development (L&D).
• Strong analytical skills with the ability to translate data into actionable insights.

Responsabilidades

• Develop customer-focused content that highlights discipline expertise and product capabilities to enhance adoption and value.
• Design and deliver Exxat Prism webinars, including product training and discipline-specific sessions (often with guest speakers).
• Support the design and facilitation of internal product training as needed.
• Provide scripts and feedback on Exxat’s help resources including documents, videos, and podcasts.
• Manage a team of technical writers for help resources.
• Create and execute cross-functional project plans that drive adoption and enhance the overall customer experience.
• Create business reviews for CX function.
• Drive consultant engagement to understand requirements to enter new disciplines.
• Discipline product fit analysis.
• Provide product feedback on verbiage and user experience.
• Serve as a product champion at industry conferences alongside Sales and Marketing teams.
• Share insights on evolving trends and emerging requirements within allied health education and related disciplines.
• Work with industry partners, influencers, and thought leaders to amplify Exxat’s reach and strengthen credibility within the health sciences education sector.

Conhecimentos

Content development

Data analytics

Cross-functional collaboration

Executive communication

AI tools proficiency

Formação académica

Bachelor's degree in Health Sciences, Marketing, Business, or related field

MBA or advanced degree preferred

Ferramentas

AI tools

Descrição da oferta de emprego

Exxat, LLC. seeks an experienced Project Manager to join the Customer Experience function and lead initiatives that drive awareness, engagement, and adoption of our education management platform.

You will collaborate with Product Management, Sales, Marketing, and Customer Success to ensure solutions meet market needs and deliver exceptional value. The role emphasizes content development, webinars, cross-functional project planning, and industry engagement to strengthen credibility within the